no graphics? could be it is pingning. we have no graphics yet when it does pings.

you can send me the files from C:\Program Files\DIMES\Agent\Base\Outgoing\log

also - can you check which java version you are running? you can see that on Start->Control Panel->Add or remove software. watch the list. java will be there somewhere.
Some forums say that low java version (1.4) can't recognize https (we use secure connection when we send the user details).

Ohad