This is a clip from http://shock.military.com but it requires a user account so here it is with a preclip from the movie Flyboys.
http://cookngeek.com/Daddygeek/FBPR_060818_printer.wmvA soldier in Iraq called HP to deal with a broken all-in-one printer. He was told he'd have to pay them in order to learn how to fix it. These are the subsequent events that follow ..