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Thread: Web problem -The connection has timed out

  1. #11
    NeoGen's Avatar
    NeoGen is offline AMD Users Alchemist Moderator
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    I just tried the tracert here and have the same problem, but I can access the site. It's a bit slow to load though.

  2. #12
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    Sorry for you but I'm pleased I'm not alone!

  3. #13
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    AMDave is offline Seeker of the exit clause Moderator
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    Quote Originally Posted by Dee View Post
    Dave...that's the American site...which I can see!!...What about the UK site?
    Busted!
    Right you are too.
    I retraced my steps and found that even though I used the local UK search, I got the US site when I searched for their forum. Now I search for a UK forum, I can't find one.
    I can see the uk site no problems using the link you gave above.
    Since several of us can see it ok, and you can see other sites ok, I am guessing your ISP has a DNS feed error - they usually resolve in 48 hours.

    I just tracert'd this myself and found an issue with
    ge1-0.hnr-1.msl.as5388.net [195.92.201.118]
    as well.
    Both opentransit.net AND bt.net have delays connecting to that node.

    Ahhh. It looks like those of us that can see it may be seeing cached pages.
    The DNS path goes to ge1-0.hnr-1.msl.as5388.net which is currently a dead end.

    They got problems. Not you.
    They'll fix it.
    If you have something urgent, try the Dixons website as they own and run PC World UK.

  4. #14
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    That's strange. My tracert also timed out at the same point.

    But I can access the site and navigate to different pages. The pages I went for can't all be cached.
    Darkness isn't there, but you can't see through it

  5. #15
    AMDave's Avatar
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    Hmm. Maybe it is a DNS cascade problem then.
    If that is the case Dee's problem should go away in less than 48 hours.

  6. #16
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    Quote Originally Posted by AMDave View Post
    Busted!
    Right you are too.
    I retraced my steps and found that even though I used the local UK search, I got the US site when I searched for their forum. Now I search for a UK forum, I can't find one.
    I can see the uk site no problems using the link you gave above.
    Since several of us can see it ok, and you can see other sites ok, I am guessing your ISP has a DNS feed error - they usually resolve in 48 hours.

    I just tracert'd this myself and found an issue with
    ge1-0.hnr-1.msl.as5388.net [195.92.201.118]
    as well.
    Both opentransit.net AND bt.net have delays connecting to that node.

    Ahhh. It looks like those of us that can see it may be seeing cached pages.
    The DNS path goes to ge1-0.hnr-1.msl.as5388.net which is currently a dead end.

    They got problems. Not you.
    They'll fix it.
    If you have something urgent, try the Dixons website as they own and run PC World UK.
    Aha! I sussed that, last night, since I couldn't get through to PCW...I could try Dixons. Every email sent to pcw came back because I didn't have a name...just admin@ or postmaster@...but some chap called Domino<tic> sent them back saying there were too many admin to resolve...SO my next call was on the Dixon group site...were I found a list of names...Board, Chairman and Management...I went for management...PCWorld retail to be precise...and sent him a missive! Don't know if it will work...but I'm clutching at straws! I hate defeat!

  7. #17
    AMDave's Avatar
    AMDave is offline Seeker of the exit clause Moderator
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    You can try webmaster_at_pcworld.co.uk but I don't think that will get through because of the dud network node, so maybe try webmaster_at_dixons.co.uk
    (replacing the antispam _at_ with a real @, of course)

  8. #18
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    Quote Originally Posted by AMDave View Post
    Hmm. Maybe it is a DNS cascade problem then.
    If that is the case Dee's problem should go away in less than 48 hours.
    No, no guys...this has been weeks! I have to say...when I got rid of IE7 the other day...I did get through a couple of times on IE6....then nothing in the last 3 days...that's when I got Firefox...but even Firefox cant get through!

    You've probably guessed that even though I'm fairly comfortable using a pc, I even put new USB 2 enhanced ports into it and various other things over the years (started in '87!)...I know very little about techy firewalls and routers ect which why I'm very grateful for your help!

  9. #19
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    Quote Originally Posted by AMDave View Post
    You can try webmaster_at_pcworld.co.uk but I don't think that will get through because of the dud network node, so maybe try webmaster_at_dixons.co.uk
    (replacing the antispam _at_ with a real @, of course)
    Arrrgh! Both cam back with this message!!
    Your message

    Subject:

    was not delivered to:

    webmaster@pcworld.co.uk

    because:

    Recipient user name webmaster (webmaster@pcworld.co.uk) not unique. Several matches found in Domino Directory.


  10. #20
    AMDave's Avatar
    AMDave is offline Seeker of the exit clause Moderator
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    Oh! Weeks!
    We'll more thought required then.
    It might be that the server at 195.92.201.118 is simply blocking ping and trace, which would also lead to our dead end results.
    I guess we'd have to check that your firewall has not ended up blocking the destination site, but without being able to determine the terminating address I can't tell you what IP address to look for in the firewall settings.
    I'll ponder this while I sleep.

    Which firewall software do you use?

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