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Thread: Unreachable

  1. #1
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    Unreachable

    I haven't been able to upload completed tasks or reach the website for the last day or so. Anybody else having this issue? According to Bok's stats DMMc and Alex64 are reporting results.


  2. #2
    AMDave's Avatar
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    Links are all dead for me too.
    Looks like the main server is down.
    The stats file could have been up to 1 hour old and may have had data for just a couple of updates returned between the last two snapshots.
    Stats appear to be showing a delay now.

    Lars and Brian will be all over it.
    Hope they didn't get slammed by the latest round of viruses.
    They have a great backup and fail-over strategy so they should be up and running again soon with minimal loss.
    I am sure one of them will drop by when they have a moment.

  3. #3
    Vaughan, AMDave, & Others:

    I'm posting this at 11:20 ET / 04:20 UTC - if anyone gets this in the next hour or so, if you could post here and/or hop into an irc.freenode.net chat (#rieselsieve), hopefully we can debug this. I'm getting reports of problems from Australia only, which is affecting a number of users. Any help in troubleshooting anyone can provide would be extremely helpful.

    On the good news side of things, I do have a new Linux app that I'm going to do some final tests on & push out to the clients tonight. We will also have, for the first time, a PPC64/Linux client.

    Bryan
    Bryan
    Stats Administrator
    BOINC Developer
    Riesel Sieve Project
    http://www.rieselsieve.com

  4. #4
    AMDave's Avatar
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    bryan advises on IRC that a problem has been found and a fault has been logged with the offending ISP. which is failing to transmit some traffic to and from Australia.

    A contingency plan may be devised if the ISP fails to fix the problem.

  5. #5
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    Its 5:30pm Australian Eastern Daylight Savings Time here.

    Thanks AMDave.

    I have never managed to get IRC or mIRC to work here.


  6. #6
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    I have e-mailed PortalAccess@Level3.com asking them why they are blocking internet traffic between Australia and boinc.rieselsieve.com


  7. #7
    While by no means a permanent solution, could someone please try setting an HTTP Proxy in their BOINC Client:

    Host: http://dc.rieselsieve.com
    Port: 81 (is there a better one than 80 that will meet people's needs, if 81 doesn't work?)
    User: boinc
    password: boinc

    Don't worry, it's not an open HTTP proxy, it only allows access to boinc.rieselsieve.com. Please let me know if your attempt works or if you get some kind of error. It's on a completely different ISP that we've tested connectability to Australia.
    Bryan
    Stats Administrator
    BOINC Developer
    Riesel Sieve Project
    http://www.rieselsieve.com

  8. #8
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    Didn't work for me.


  9. #9
    AMDave's Avatar
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    my tracert still dies on their node.
    I see by the history of the troubled IP address that it may have been hi-jacked before.
    If so, then it looks like very poor performance from Level3.

    I have sent them an email also asking for a "Please explain"

    /-ed
    The proxy works on 80 for the web pages, but 81 is not working for BOINC
    I am on irc but project admin time is 4am. Best let them sleep ;)
    ed-/
    Last edited by AMDave; 02-18-2007 at 08:31 AM.

  10. #10
    AMDave's Avatar
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    Further investigation shows that the ip address of the interrupting node shown in my tracert belongs to cogentco.com
    I have sent an email to support@cogentco.com asking if they can investigate the blocking of RieselSieve.

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