Verizon FIOS Sucks - False Advertising

[mitchellds]

typical false advertising. My provider does the same thing.

[plonk420]

sorry, guys, but i must defend "the big bad company" ...

now, i don't work for Verizon; cable is a bit different.

the install fee (which sometimes can be waived, depending on the company) merely gets the tech out. will run cable from box/drop to house. the company has policies in place as to how many (if any) outlets they'll check ("existing outlets") and how many new ones they'll install for free, if any. "wall fishes" can be extra, too.

they're not psychic. it's sorta your responsibility to know a little about what's needed ahead of time (not easy if it's your first time getting said "different" service (ie, like going voip from POTS, but that's easier)).

again, this is coming from someone working for "some" cableco, so YMMV with FIOS.

my friend with Verizon FIOS has mentioned no issues. i'll ask him how his install went, any additional fees, etc.

also, did you read the fine print? make any changes from exactly what was in the 99.99 package? i guess i know exactly what to look for when it comes to advertisements, having worked for one. our company keeps it simple, but we have lists of offers other companies are making, and some of them are pretty sleezy. installs of $50-200, wii (with a contract), disconnection fees. my fave is Comcast's fee to upgrade (which i can understand for cable, but not for internet or phone! jeezy creezy...) or downgrade.

also, i take names, operator IDs/numbers if i talk them into a special deal (like waiving a ridiculous install fee to a slightly less ridiculous one).

sorry, hindsight is 20/20.

i wish i had FIOS (verizon, even) and their 30/10 or 30/30 really bad. no effing bw caps (tho i've never exceeded mine .. yet). upstream (for a majority) in the US/Can/AU/NZ is a joke.