Web problem -The connection has timed out

[Dee]

Dee, I clicked on the link you provided and went directly to their site. You may be having a local problem. To check I went to:

START (click)
RUN (click)
TYPE in the box: "tracert www.pcworld.co.uk"
Then depress the enter/return key

This will run a DOS-based trace from your computer to the site you are trying to access. It will give you millisecond delays at each step (device, router, switcher, ect.) to where you are trying to get to. If a "*" is returned I think that indicates a >1 second delay and will likely display a time-out indication for that device. This is an "old-school" tool and provides more data than "ping www.pcworld.co.uk" does.

Edit: Do not include the quotation marks (") in the box.

Thanks! I'll try and do that...hopefully copy the result!

Unfortunately...I didn't know how to copy the result...Ctrl A & Ctrl C...just made it disappear!
I wish I could remember the little bit of DOS I knew!

It seem as if it was hopping down the country...quite happily until step 14 which produced the predicted '*' result followed by 'timed out'
I waited until it had repeated 6 times before I tried to copy...and lost it all together!